BEGIN:VCALENDAR
VERSION:2.0
PRODID:spatie/icalendar-generator
NAME:Customer Journey: What Has an Immediate Impace [opti 2026]
X-WR-CALNAME:Customer Journey: What Has an Immediate Impace [opti 2026]
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TZID:Europe/Zurich
BEGIN:STANDARD
DTSTART:20251026T030000
TZOFFSETFROM:+0200
TZOFFSETTO:+0100
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BEGIN:DAYLIGHT
DTSTART:20260329T020000
TZOFFSETFROM:+0100
TZOFFSETTO:+0200
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TZID:UTC
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DTSTART:20250714T132955
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UID:69d8fb5383b8f
DTSTAMP:20260410T132955Z
DTSTART;TZID=Europe/Zurich:20260118T140000
DTEND;TZID=Europe/Zurich:20260118T142000
SUMMARY:Customer Journey: What Has an Immediate Impace [opti 2026]
DESCRIPTION:https://connect.opti.de/en/e/customer-journey-what-has-an-immed
 iate-impace.76155\n\nThe presentation describes the customer journey in a 
 hearing care store and outlines the key pillars of a modern customer exper
 ience: fast\, simple\, individualized and experience- driven. It explains 
 which types of experiences can be created in hearing care.
LOCATION:C3 / 237
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